Privacy Policy

This document, called Privacy Policy, is intended to establish the rules on the use, storage and treatment of data and information collected from users on the website”.

1. Definitions: for the purposes of this Privacy Policy, the following definitions apply: designates the website”. Acex Assessoria de Comercio Exterior LTDA, a legal entity governed by private law, headquartered at Rua Lages 120, Centro – Joinville – SC, CEP 89201-205 and registered with the CNPJ under No. 83.503276/0001-10. Cookies: files sent by the website’s server to the User’s computer, in order to identify the computer and obtain access data, such as browsed pages or clicked links, thus allowing you to customize the use of the website, according to your profile; IP: short for Internet Protocol. It is a set of numbers that identifies the User’s computer on the Internet; Logs: User activity records carried out on the website; Session ID: identification of the User’s session in the registration process or when using the site in any way. User: anyone who starts using the site.

2. Obtaining data and information: data and information will be obtained when the User: 1. Starts using the website; 2. Interact with the various tools on the site, providing information voluntarily; or 3. Get in touch through the communication channels available on the website.

3. Data and Information Storage: all data and information collected from Users will be incorporated into the website’s database, with Acex being responsible and owner. The data and information collected will be stored in a secure environment, subject to the state of the art available, and may only be accessed by qualified persons authorized by Acex. In addition, Acex states that it will not share, sell or present User data to third parties other than its partners. Considering that no security system is absolutely secure, Acex disclaims any liability for any damages and/or losses arising from failures, viruses or invasions of the website’s database. The User is the owner of the data and is able to add, delete or modify any information that is linked to his user profile on Acex, and therefore the User declares to be aware of and agree to the collection, storage, processing, processing and use of the information sent and/or transmitted by the User under the terms established in these Terms of Use and Privacy Policy.

4. Use of Data and Information: the data and information collected from Users may be used for the following purposes: 1. Making any communication resulting from the activity of the website itself or identifying the respective recipient; 2. Respond to any questions and requests from the User; 3. Provide access to the restricted area of ​​the website or its exclusive features; 4. Compliance with a legal or judicial order; 5. Establish, defend or regularly exercise legal or administrative rights; 6. Prepare general statistics to identify the profile of Users and develop Acex campaigns; 7. Ensure the safety of Users; 8. Keep the records of Users updated for purposes of authorized contact to be made by telephone, email, SMS, direct mail or other means of communication; 9. Inform about news, promotions and events from Acex and its commercial partners.

4.1. About emails: emails with different content may be sent to registered customers.

4.2. If the Customer no longer wants to receive emails from Acex, he must click on the unsubscribe link in the email sent or must notify Acex through one of the service channels.

5. Registration of Activities: Acex may record the activities carried out by the User on the website, through logs, including: 1. User’s IP address; 2. Actions performed by the User on the website; 3. Pages accessed by the User; 4. Dates and times of each action and access to each functionality of the website; 5. Session User ID, where applicable.

6. Cookies: the website may use cookies and similar technologies, and the User is responsible for configuring their Internet browser, if they wish to block them. In this case, some features of the website may be limited.

7. Recommendations: from the use of a cookie that identifies the User’s navigation, the site makes product recommendations. This recommendation varies according to the User and his behavior within the site, being evaluated, for example, if there was only browsing or also purchase, which items were seen, searched or purchased by him and other Users in similar browsing situations. Considering that this recommendation is generated from algorithms, its accuracy may not be exact, but it aims to suggest products that are of interest to the User, without the User having any obligation to purchase them.

8. General Provisions: The provisions contained in this Privacy Policy may be updated or modified at any time, and the User is responsible for checking it whenever accessing the site. The User must get in touch in case of any doubt regarding the provisions contained in this Privacy and Use Policy, through one of the means of contact available on the website.

9. Governing Law and Jurisdiction: this Privacy Policy will be interpreted in accordance with Brazilian legislation, in the Portuguese language, with the Joinville District Court being elected to settle any supervening dispute, question or doubt, expressly waiving any other, however privileged it may be.

Update: June 11, 2021